Responsiveness and Dependability

Jacksonville Security Company - Responsiveness and Dependability 

Responsive and Dependable

As a Jacksonville security company, responsiveness and dependability are two qualities that differentiate Securus Group from multinational private security firms, and smaller security companies. The larger companies often lack responsiveness while smaller ones do not have the resources to be as dependable or as effective as Securus Group. Our hands-on management team and extensive field supervision force are structured to react quickly, knowledgeably and effectively to any security challenge or concern. Choosing the Securus Group means our exemplary staff of security officers will deliver an unsurpassed level of responsiveness and dependability that you can rely on.

Trained, Trustworthy Security Officers

Once Securus Group's officers pass our screening and training requirements, they are assigned to a Field Training Officer where they will receive additional training specific to the sites they will be protecting.

Back-Up Security Officers

The Securus Group assigns back-up security officers for every facility. A Jacksonville Security Company that fails to train back-up officers will normally do so because of the costs and time involved. At Securus Group we feel it is essential to make sure that the security officer protecting your facility is prepared to the job well and he will spare no expenses to do it.

Regular Supervision

Since we are a local Jacksonville security company, our supervisors are able to visit or contact every security officer on every shift. During these visits, the supervisor and security officer tour the facility and the supervisor tests the security officers on their knowledge, as well as general security knowledge and Securus Group policies and procedures. Supervision is an integral part of any successful security program. At Securus Group, we believe that great supervision should combine the elements of support, guidance and development. Supervision must be given the education and training to assess and understand each situation, the authority to make the appropriate decision, and the support to enforce the decision with the client and the corporate office.

Field Supervision Team

Since Securus Group is a local Jacksonville Security Company, all accounts have access to our 24/7 Field Supervision Team. This Supervision Team is accessible to each security officer in the field, ensuring all officers are in compliance with client requests. At Securus Group, we recognize that the oversight by one manager is never enough, since failure on any security contract could be costly and dangerous. Our Supervision Team performs unannounced inspections round-the-clock. Their inspections will confirm that our personnel are present at their assigned posts. Furthermore, by shadowing individual employees, checking activity logs, engaging in role-play exercises, and/or simply conversing with personnel, the Supervision Teams inspections confirm that our on-site teams are executing assignments in accordance with our client’s requirements.